Support
We're Here to Support You
Direct contact, fast response, and expert guidance.
Support options
Direct Support Line
Call our team directly (9AM–6PM IST).
Email Support
Detailed issues with images/logs; response within 24 hours.
Self‑Service Resources
FAQs, guides, troubleshooting resources.
Contact support
Email: care@chargisthan.com
Business hours: Mon–Sat, 9:30am–6:30pm IST
Typical response times
- Common troubleshooting: same‑day response
- Warranty assessment: 2–3 business days initial review
- Complex technical issues: 2–3 days for engineering review
- Replacement/repair: 1–2 weeks typical timeline
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